Do you struggle to meet your customers’ needs and expectations? Our ERP System for Service Companies can help you provide high-quality service that results in customer satisfaction. It also allows you to evaluate the performance of your employees and their level of customer service satisfaction before and after sales.
Our system enables you to register customers, orders, and maintenance contracts. You can also track salaries and deductions, record equipment faults, transfer devices, and monitor customer visits. Our system also supports daily distribution for representatives or technicians and assigns work orders to them.
In addition, our system allows you to record daily collections and follow up on customer installments. You can also generate reports analyzing total collections, operations by area, number of customers, maintenance visits, and installment tracking.
If you are interested in learning more about our ERP System for Service Companies, please do not hesitate to contact us.
Our system provides comprehensive records with all data for each client, contracted equipment, registered visits, and work orders.
Our system allows for complete control over user permissions for each screen, report, data entry, addition, modification, deletion, and printing.
Our system offers the ability to specify accounting directions for all types of inventory, financial, and sales transactions through specific settings.
Our system records the distribution areas for clients and sales sectors, making it easier and faster to distribute visits to sales representatives.
Our system generates an infinite number of advanced reports, statistics, and analyses that help monitor the performance of sales representatives, improve service levels, determine customer satisfaction levels, and provide excellent customer service.
Our system tracks warranty and maintenance expiration dates, ensuring effective maintenance execution and reducing unplanned repair costs.
Our system provides an evaluation system for sales representatives and customer satisfaction levels, motivating them to perform better, identifying weaknesses and strengths, and directing efforts towards important and sustainable tasks to achieve company goals.
Our system supports the ability to determine equipment warranty based on either time or a specified number of units, similar to car warranties that can be for a year or a specific number of kilometers.